TERMS AND CONDITIONS

These Terms and Conditions form part of your agreement with Pure Bliss Therapies (Sarah Ponting – Sole Trader), and your booking of a treatment and or consultation, will constitute acceptance of these Terms and Conditions when you become a client. For the purpose of these terms and conditions Sarah Ponting will constitute as (The Therapist) and you (The Client).

Pure Bliss Therapies promise to you

· Excellent customer care, treating you (The Client) with dignity and respect

· To provide a safe and confidential setting to receive your treatment

· Client information will be kept strictly private and confidential

· To treat you with the best therapies and of the highest quality to suit and benefit your needs

Clients promise to Pure Bliss Therapies

· You are required to arrive on time for each treatment, for late arrivals the treatment time will be reduced.

· You understand and agree that it is your responsibility to inform the Therapist of any conditions or changes to your health, now and on-going, which may affect/and or contraindicate you to having a treatment.

· Your Therapist cannot be held liable in any way for undeclared or unknown medical conditions.

· You understand that this therapy is not a substitute for medical advice and/or treatment

Payment

· Payment for single treatments must be made in full at the end of each visit.

· Preferred forms of payment are: by internet bank transfer or cash, paid directly to the Therapist.

Cancellation and Refunds

· 24hours’ notice of cancellation or postponement is required for all appointments.

· Notice of less than 24 hours will incur full payment of the Treatment fee.

· Once purchased, your Treatments can be rescheduled but this must be done at least 48 hours prior to your appointment .

Lateness Policy

· If the client is late for their treatment, their treatment cannot be extended and will end at the appointed time.

· If the Therapist is late additional time will be added to the treatment or to subsequent treatments.